WASHINGTON – The United States Department of Transportation (DoT) says it is investigating the Trinidad-based Caribbean Airlines (CAL) for keeping passengers on an international flight for more than four hours.
The DoT said the near four and a half hour delay occurred on an August 15 on a CAL flight from New York’s John F. Kennedy International Airport to Piarco International in Port of Spain.
The DOT’s Air Travel Consumer Report states that the only delay on a runway that violated rules implemented in 2010 by the Obama administration, as part of a “Passenger’s Bill of Rights” in August, was the Caribbean Airlines’ flight. (CMC)