• Today
    November 18

  • 11:58 PM

Critics of Customs blacklisted, says report

GERALYN EDWARD, geralynedward@nationnews.com

Added 26 July 2015

customs-sign

Protesting public sector workers walk past the Customs and Excise Department earlier this month. (Picture by Nigel Browne)

INDIVIDUALS AND COMPANIES who complain about the Customs Department find themselves blacklisted by customs officers.

The damning accusation was found in the Barbados Customs Assessment Trade Results (CAT-R) prepared for Customs in November 2011 by an international team.

The report which scored Customs poorly, said the department did not “have a systematic and formal mechanism for capturing complaints, investigating them and taking corrective actions”.

It added: “In interviews with private sector officials, one of the most frequently repeated complaint to the [Customs Assessment] evaluators was that companies that complain to the customs office are “blacklisted” by the customs officers and hence external trade operators are unwilling/reluctant to present their complaints to the management team of the Customs Office, and as a result important issues are never resolved.” (GE)

Please read the full story in today’s Sunday Sun, or in the eNATION edition.

JOIN THE DISCUSSION

Dos and Donts


Welcome to our discussion forum here on nationnews.com. We encourage lively debate, but we also urge you to take note of the following:

  • Stay on topic – This helps keep the thread focused on the discussion at hand. If you would like to discuss another topic, look for a relevant article.
  • Be respectful – Meeting differences of opinion with civil discussion encourages multiple perspectives and a positive commenting environment.
  • Do not type in capitals – In addition to being considered “shouting” it is also difficult to read.
  • All comments will be moderated – Given the volume of comments each day, this may take some time. So please be patient.
  • We reserve the right to remove comments – Comments that we find to be abusive, spam, libellous, hateful, off-topic or harassing may be removed.
  • Reproduction of comments – Some of your comments may be reproduced on the website or in our daily newspapers. We will use the handle, not your email address.
  • Do not advertise – Please contact our Advertising Department.
  • Contact our Online Editor if you have questions or concerns.
  • Read our full Commenting Policy and Terms of Use.
comments powered by Disqus

POLL

Do you believe students should be barred from buying food from vendors during school hours?

YES
NO

FRONT COVER OF TODAY'S NEWSPAPER

CARTOON

INSTAGRAM