Hilton has announced the appointment of Tammy LeBlanc as General Manager of the 355-room beachfront Hilton Barbados Resort.
LeBlanc joins Hilton’s Caribbean team from Canada, where she was General Manager of the 571-room Hilton Quebec. During her two and a half years in Quebec, she was a driving force in establishing a hotel culture built on trust, leading the team to increase revenue and GOP, and working on plans to kick-start a major renovation of the property.
With a hospitality career spanning more than 20 years, LeBlanc joined Hilton in 2005 as Director of Business Development at the Hilton Montreal Airport. In 2007, she took on her first General Manager role at Hilton Saint John and the Saint John Trade and Convention Center, followed by a move to Hilton Toronto Airport & Suites where she fulfilled the role as General Manager at the 419-room hotel directly across from Canada’s busiest airport.
LeBlanc has led a successful career with Hilton. Under her leadership, at Hilton Toronto Airport, the hotel was transformed with over $7Million in projects, she led her team to improve market share, customer service and team member engagement. Prior to her tenure at the Hilton Toronto Airport, Tammy spent five years at the Hilton Saint John where she improved revenue; market share and customer satisfaction scores while motivating her team to win the prestigious 2010 Hilton Community Service Award for The Americas and 2009 Sales Team of the Year award.
She was also instrumental in overseeing the successful execution of a two-year, multi-million dollar renovation programme that began in 2008. While in Quebec she was a board member of the Quebec Hotel Association and part of the Quebec Business Destination committee. In Saint John, she was an active member in various civic/community organizations. She planned marketing strategies as chair of the Saint John Destination Marketing Organization and was a board member of the Saint John Hotel Association.
Her entrepreneurial vision and her commitment to achieving successful long-term results have garnered her key positions at hotels in the provinces of Ontario, Quebec and New Brunswick. (PR)