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Damage control

Maria Bradshaw

Damage control

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The?Barbados Water Authority (BWA) went into damage control mode yesterday by hand-delivering letters to residents at Kensington Lodge, St Michael, informing them why they were being billed sewerage charges.
This was as a result of an exclusive NATION report in which several baffled residents complained that after living in the Government estate for 27 years, they were shocked to discover that for the past two months they were being billed sewerage charges without prior notification or explanation.
From as early as 9 a.m., Donovan Bennett, an officer of the BWA, went from door to door delivering the letters to residents. Some residents said he had also delivered letters the previous evening.
“We write to inform you that a recent inspection of your service has revealed that your property is connected to the sewerage system. The Barbados Water Authority is required by law to bill you for the provision of the sewerage services but our review of your account shows that the [sewerage] charges are not being billed.
“To rectify this situation, we have commenced the monthly billing of those charges with effect from the date of inspection, 2012/01/12.
“We wish to advise however that in keeping with the BWA’s policy in these situations where a service has been unbilled for sometime, your account will be debited [sewerage] charges for a period of one year prior to the date of inspection,” the letter stated.
Read the full story in today’s SUNDAY SUN.