Tourism authorities are concerned about complaints about rude and arrogant personnel at the Grantley Adams International Airport (GAIA).
Commenting on a story appearing on the Back Page of yesterday’s MIDWEEK?NATION about ratings Barbados was receiving from some of the visitors passing through the airport, Parliamentary Secretary in the Ministry of Tourism and International Transport Irene Sandiford-Garner said the reports were of concern to tourism authorities who had discussed the matter and determined it was an area that “must be tackled at all levels”.
The newspaper article, headlined Not Good! Visitors Write Scathingly About Experiences At Grantley Adams Airport, carried excerpts from postings on various international websites by visitors to Barbados, who all complained about experiences with “rude” and “arrogant” employees at Barbados’ main gateway.
The travellers aired their dissent on widely followed websites such as Britishexpats.com and TripAdvisor.com and on Barbados.airport-authority.com, among others.