Awards for best practice
Shelly Blackett, a food and beverage server, is celebrating her achievement as Employee Of The Year 2013 at the Sea Breeze Hotel at Maxwell, Christ Church.
Blackett, who has been employed at the hotel for the past four years, collected her award recently when the all-inclusive property staged its annual awards ceremony to recognise and award outstanding employees of the past year.
More than 25 awards were presented, with employees being recognised for perfect attendance, honesty, deportment and good service standards.
Also among those copping outstanding performance awards were Ron Maynard (Supervisor Of The Year), Timothy Blanche (Manager Of the Year) and Charles Hall (The Manager’s Special Award).
Sheree Delpeche, a waitress, and Marva Bynoe of the housekeeping department, were among those highly praised by management and also took special awards for honesty as they returned jewellery and a wallet to guests who had lost them.
General manager of the four-star all-inclusive hotel, Faye Best, praised staff for their contribution to the encouraging performance of the property in challenging times, particularly since they were closed for three months last year for renovations.
Sea Breeze attracts mainly couples and families from the British market, the United States and Canada, and Best reported that the just concluded 2014 winter season was also very encouraging.
“April has been a little challenging for us but the winter season was relatively good. Our projections for May and June are stronger than April,” the official said.
The Sea Breeze Hotel, which boasts 78 rooms and a staff complement of 120 people, was reopened last August after a $2 million upgrade and is one of three hotels in the Ocean Hotels Group, which also includes South Beach and Ocean Two Resort.
Group general manager Patricia Affonso-Dass said the past year was a challenging one for Sea Breeze, particularly since they were coming out of a committed Virgin Holidays contract, and praised the staff of the property for consistently ensuring that guests enjoyed amazing holidays and become repeat visitors.
Affonso-Dass said: “Through it all, the team was committed and supportive and worked hard to come up with innovative ways of delivering excellent service and to support management’s goals and vision. We are encouraged by our forecast for 2014 and I am extremely proud of our teams at all our Ocean Hotel properties”. (PR)