POLICE HAVE BEEN called out for their tardy submission of accident reports that prevent insurance companies from paying benefits to victims in a timely manner.
Several insurance executives told the WEEKEND NATION that the required documentation from police needed to process claims sometimes took as long as five years.
This, they said, resulted in complainants having to wait long periods before being compensated.
Describing it as an “industry headache”, assistant vice-president of claims at Sagicor General Insurance John Chandler said while most persons usually felt insurance companies did not want to pay up, that was seldom the case. (RB)
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