Customers frustrated with airport customs service

FOR A FEW HOURS yesterday, frustrated customers were unable to get their goods cleared from the Customs facility at Terminal 2, Grantley Adams International Airport. One customer told the NATION when she arrived at the Christ Church facility after 9 a.m., there was no senior officer in place to deal with goods that might attract exemptions.

She said about 15 to 20 people were waiting to get their goods cleared, but they were informed the customs officer had been ordered to go to Bridgetown. Those whose paperwork was straightforward were able to pay the cashier and leave.

Some left in frustration while others mingled around the facility hoping to gettheir goods cleared. The customer was concerned about the storage fees, which start around $23 per day depending on the weight of the freight, if she was unable to get her package.

“That is your port of entry. People bring their freight through the airport for [speed],” she said. (SAT)

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