Light and Power to respond to FTC by December 4
The Barbados Light & Power Co. Ltd received a copy of the Findings Report into the last November’s electricity outages from the Fair Trading Commission (FTC) and will respond by December 4, 2020.
In a media release today, Light & power acknowledged “the subject of the report is a regrettable and isolated incident that occurred over a year ago that was highly unusual and not at all customary of the level of service provided by our Company.
“The November outages were caused by an unfortunate confluence of events that resulted in longer than expected restoration times for our customers.”
The outages occurred on November 18 and 19 for protracted periods and affected customers all across Barbados.
“During and immediately following the incident, our teams moved swiftly and safely to not only restore service but also to take important steps to help strengthen the system.
“We are grateful for the continued dedication of our teams who work hard every day on behalf of our customers. We appreciate the support of our customers, partners and stakeholders who continue to support us as we continue to build critical infrastructure in support of the island’s transition to renewable energy,” the company added.
The FTC presented a copy of its findings to Light & Power on Wednesday. (PR/SAT)