Posted on

Some clients hit by debit card denial


Carlos Atwell

Some clients hit by debit card denial
The new CIBC FirstCaribbean card. (GP)

Social Share
Share

Some Barbadians were still unable to conduct transactions using their CIBC FirstCaribbean International Bank Visa debit cards as late as yesterday.

The issue affected point-of-sale transactions, with customers being unable to purchase items using their cards.

One customer, who requested anonymity, said her problems began last Sunday.

“I went to a supermarket and it said my card was declined, so I ended up having to do a cash withdrawal from the ABM nearby. I called customer care that day and Monday but only got through on Tuesday when I called CIBC Warrens and went through the process of getting my card checked,” she said.

The upset woman said she was told there was nothing wrong with her card but her card was again declined later that day as she tried to buy some food. She said she again called customer care and spoke to someone in Jamaica. She was told her card was restricted as there had been an alert that someone in Canada was attempting to use it. (CA)

Subscribe now to our eNATION edition for the full story.

For the latest stories and breaking news updates download the Nationnews apps for iOS and Android.