Just weeks after its chief executive officer, captain Ian Brunton, promised that LIAT?would improve its service, more than a dozen passengers travelling with the regional airline were stranded at the Grantley Adams International Airport.
Passengers scheduled to return to Antigua and Guyana spent several hours waiting at the airport yesterday afternoon, after their flights were delayed.
Inua Hart of Guyana, who is making wedding plans, told the DAILY?NATION she was booked to return to her homeland since Saturday afternoon, but had to be put up by the airline for an extra day and was only able to leave last night on LIAT?flight 773.
Just before departure, a relieved Hart, who has been residing in Tortola, said it was not the first time she had been frustrated by LIAT delays.
“If it is not in Antigua, it is here. The service is not up to scratch and those in authority must address what is a serious problem,” she said.
Barbadian orthodontist Dr Haywood Hambrick also had an agonizing wait in his bid to head to Antigua to prepare for work this morning.
“It has been a setback for me. I?was really hoping to get a bit more rest before I see my patients in the morning. The service is not what it should be.
“LIAT?has purchased a new fleet of planes and I thought the idea was for the service to improve, but it seems things have gotten worse,” he said.
