Dr Sterling Frost (GP)
Regional Headquarters, Jamaica – The University of the West Indies (The UWI) recently appointed Dr Sterling Frost, a senior career banker and the Deputy CEO, Operations and Administration, First Citizens as Professor of Practice in Management Studies, attached to the Faculty of Social Sciences at The UWI St Augustine Campus.
A UWI alumnus, Frost is a senior international management executive with three decades of global corporate career experience in North America, Latin America and the Caribbean region. He has held senior positions in financial services in the areas of retail and commercial banking, operations, public affairs and human resources.
Prior to joining the First Citizens Group in 2016 as Deputy Chief Executive Officer - Operations and Administration, he served as Director of human resources at the Miami-based Citibank Latin America Head Office. There he had oversight of 12 000 employees across 13 countries in the Central American and Caribbean region, serving 1.2 million clients.
In addition, his past directorships include financial institutions across Trinidad and Tobago, Panama, Nicaragua and Honduras. He currently serves on the boards of several subsidiaries within the First Citizens Group.
Passionate about the need to nurture and develop human capital, Frost has for the last 14 years been an Adjunct Lecturer at The UWI, St Augustine Campus and the Arthur Lok Jack Global School of Business for both undergraduate and postgraduate programmes.
He lectures in the areas of Organisational Behaviour and Development, Human Resource Management, Cross Cultural Management, Strategic direction and leadership in Human Resource Management, Strategic Workforce Planning and Management and Change Management.
Dr Frost’s academic qualifications include a Master’s degree and a Doctorate in Business Administration from The UWI. His doctoral thesis focused on the impact of organisational culture and knowledge sharing on organisational performance. He is the recipient of The UWI Inaugural Distinguished Alumni Award bestowed in 2011 on high performing individuals who consistently operate at world-class levels.
Apart from his knowledge sharing in the classroom, his commitment to support human capital as the optimal pathway towards national development is reflected in his directorship on the Board of the Foundation for Enhancement and Enrichment of Life (FEEL), Chairman of the Lydian Singers and Deputy Chair, External Advisory Board, The UWI Institute for Gender and Development Studies.
His appointment as Professor of Practice, took effect on March 1, 2019. (PR)