• Today
    January 18

  • 06:31 PM

Illegal signs

RACHELLE AGARD, rachelleagard@nationnews.com

Added 11 August 2019


Paul Leach, investigations officer from the Office of Public Counsel, is reminding consumers that no refunds/no exhange signs are illegal. (Picture by Jameel Springer.)

Those “No Refund” signs liberally posted inside stores are illegal as consumers are entitled to have their complaints for faulty products addressed.

The reminder came from investigations officer with the Office of Public Counsel Paul Leach, who was speaking as one of the guests on Brass Tacks Sunday on Starcom Network’s Voice of Barbados 92.9 FM yesterday. 

“Those signs are illegal and the [Consumer Guarantees] Act deals specifically with those kinds of interactions. You cannot sell a person a product and that product is defective, and when the person returns to you say that they cannot get a refund,” he explained.

Leach was speaking to a scenario on if a person purchased a pair of school shoes that had come apart within a week of the child wearing it. (RA)

Subscribe now to our eNATION edition for the full story.

For the latest stories and breaking news updates download the Nationnews apps for iOS and Android.


Dos and Donts

Welcome to our discussion forum here on nationnews.com. We encourage lively debate, but we also urge you to take note of the following:

  • Stay on topic – This helps keep the thread focused on the discussion at hand. If you would like to discuss another topic, look for a relevant article.
  • Be respectful – Meeting differences of opinion with civil discussion encourages multiple perspectives and a positive commenting environment.
  • Do not type in capitals – In addition to being considered “shouting” it is also difficult to read.
  • All comments will be moderated – Given the volume of comments each day, this may take some time. So please be patient.
  • We reserve the right to remove comments – Comments that we find to be abusive, spam, libellous, hateful, off-topic or harassing may be removed.
  • Reproduction of comments – Some of your comments may be reproduced on the website or in our daily newspapers. We will use the handle, not your email address.
  • Do not advertise – Please contact our Advertising Department.
  • Contact our Online Editor if you have questions or concerns.
  • Read our full Commenting Policy and Terms of Use.
comments powered by Disqus


Are you satisfied with the way people drive on Barbadian roads?