Govt body seeking to excel
The Registration Department has been batting for more than one hundred years.And Registrar Marva Clarke not only wants them to finish not out, but to make it their best innings ever by embracing their new theme of providing world-class customer service to the entire country.The Government department held its 123rd anniversary church service at the Whitepark Weslyan Holiness Church yesterday, where Clarke urged employees to join in the continued improvement in the department as a service provider.Clarke also revealed that the new home at the Halls of Justice had allowed the department to significantly improve its services. “The new surroundings gave us the opportunity to unearth things we didn’t know we had,” Clarke told the audience. “It gave us an opportunity to learn about the origins of the department.”She added that a new, bigger home with less clutter also provided an environment for new ideas. “We look forward to being of service to Barbados,” the registrar added.In addressing the congregation, Attorney General Adriel Brathwaite noted it was quite a feat for the department to have been in existence for 123 years. “The department continues to play a vital role in the administration of justice, and the keeping of our records. It is making great strides in its efforts to improve the administration of justice,” he said.According to Brathwaite, keeping pace with modern technology and equipment had allowed the department to make it easier for Barbadians to search for their ancestral roots by starting a family tree.“That has also allowed the department to improve its service overall,” Brathwaite said.The Attorney General noted that new judicial enforcement management computer software would also allow the department to improve its overall management through the speedier resolution of cases.Regarding the department’s theme, Brathwaite said it showed a clear commitment by all to improve customer service in all areas. “This must be encouraged in an office that interfaces with the public on a daily basis,” he said.