Some?visitors?to Barbados have been giving the Grantley Adams International Airport (GAIA) negative reviews on various websites. And they are especially critical about the attitude of customs and immigration officers.
Discerning travellers are going on websites such as Britishexpats.com, TripAdvisor.com and Barbados.airport-authority.com, to name a few, to write their experiences for the world to see.
“A special kind of hell” was how one British visitor writing on TripAdvisor.com last September described the GAIA.
He warned: “Don’t expect a welcoming smile from anyone. They are all a bunch of miserable, humourless gits who have confused unfriendliness with low-key authority,” adding that the millions spent on upgrading the airport was like putting lipstick on a pig.
“Until they get rid of their love of unnecessary form-filling and teach their staff how to relate to customers in a welcoming way, they will remain wallowing in their own incompetence.”
There were over 100 responses to this thread on the website and even though many disagreed with some of what was written, others were unwavering in their support.